Privacy Policy

1. Introduction & Overview

Saraswati School ("we," "our," or "us") is deeply committed to protecting the privacy and security of students, parents, guardians, teachers, and visitors who access our website, online portals, mobile applications, and physical campus services. This Privacy Policy outlines our comprehensive data governance practices, describing what information we collect, why we collect it, how it is processed, and the robust security protocols implemented to protect sensitive data.

By accessing our web platform, registering for admissions, logging into student/parent portals, or utilizing school transport and fee payment gateways, you explicitly consent to the data collection and processing practices described within this policy document. If you do not agree with any clause stated herein, we advise you to refrain from utilizing our digital platforms.

2. Information We Collect

To maintain seamless academic administration, ensure campus safety, and fulfill statutory educational board obligations, we gather several categories of data:

• Personal Identification Details: Full name, date of birth, gender, nationality, category, Aadhaar numbers, birth certificates, and passport-size photographs of students.
• Parent/Guardian Information: Names, occupations, annual income statements, residential/mailing addresses, primary phone numbers, and official email addresses.
• Academic Records: Previous school transfer certificates (TC), report cards, board registration numbers, examination scores, attendance logs, and disciplinary remarks.
• Financial & Payment Data: Fee transaction records, bank account details for refunds, UPI transaction IDs, and receipt documentation. Credit/debit card details are never stored on our servers and are processed securely through certified payment gateways.
• Technical & Digital Footprint Data: IP addresses, browser types, device information, operating systems, login timestamps, and portal activity logs when interacting with our online portals.
• Surveillance & Security Data: CCTV footage captured across campus corridors, gates, and play areas to maintain strict physical security.

3. Purpose and Use of Collected Information

We utilize the collected information strictly for legitimate educational, administrative, and statutory purposes, including:

• Processing new student admissions, seat allocations, and roll number generations.
• Managing daily academic timetables, homework assignments, examinations, and board registrations.
• Facilitating secure online fee collection, generating receipts, and maintaining financial audits.
• Issuing real-time communication alerts to parents regarding student attendance, test results, fee dues, and urgent school circulars.
• Administering GPS bus transport services to ensure safe student pick-up and drop tracking for parents.
• Complying with state and national educational board reporting mandates, legal subpoenas, and government regulations.

4. Data Security and Safeguards

Protecting your data is our utmost priority. Saraswati School implements rigorous administrative, technical, and physical security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal data.

Our digital portals utilize advanced SSL (Secure Socket Layer) encryption technology during data transit. Access to sensitive student and financial databases is strictly restricted to authorized administrative and IT personnel via multi-factor authentication and role-based permissions.

Physical records, certificates, and admission files are stored in fireproof, locked archival rooms within the administrative block under 24/7 CCTV monitoring.

5. Sharing and Disclosure of Information

Saraswati School does not sell, trade, or rent personal data to third parties for commercial or marketing purposes. Information is shared only under strict confidential terms with:

• Affiliated state/national education boards (e.g., RBSE / CBSE) for board examination registrations.
• Authorized third-party SMS/WhatsApp gateway providers exclusively for sending transactional school notifications to parents.
• Law enforcement or government regulatory bodies when mandated by formal legal proceedings or court orders.

6. Rights of Parents and Students

Parents and legal guardians hold explicit rights regarding their child's data, including:

• The right to review, update, or correct inaccurate personal or contact details registered with the school office.
• The right to request clarification regarding data storage practices or access logs.
• The right to withdraw consent for specific optional digital services, noting that core academic records must be retained as required by educational law.

7. Policy Updates and Contact Information

Saraswati School reserves the right to amend or update this Privacy Policy periodically to reflect technological advancements or regulatory modifications. All revisions will be posted on this official page with an updated revision date.

If you have any questions, grievances, or concerns regarding this Privacy Policy or our data handling procedures, please contact our Data Protection Officer at privacy@saraswati.edu.in or visit the school administrative office during working hours.